Shipping Policy

This Shipping Policy applies to all orders placed on our website for Bluetooth headphones, true wireless earbuds, and Bluetooth speakers. It standardizes our processing speed, global delivery rules, shipping fees, transit time, and relevant service terms for all global customers, ensuring transparent and consistent logistics services worldwide.
We provide unified and standardized logistics services for all regions across the globe. All orders enjoy free worldwide shipping with no minimum order requirement, no regional restrictions, and no hidden shipping or handling fees. No matter which country or region you are located in, you will not be charged any additional freight costs for your purchases.
All confirmed and paid orders will be processed and shipped within 1 to 3 business days. Our team conducts strict pre-shipment quality inspection, product packaging, and logistics arrangement during this period to ensure that all audio devices are intact, fully functional, and properly packaged before leaving our warehouse. Order processing does not include weekends and official public holidays.
The unified estimated delivery time for all global orders is 6 to 12 business days after shipment. This delivery window applies to all international regions uniformly. Delivery time may be slightly affected by customs clearance procedures, local logistics efficiency, seasonal order volume fluctuations, and uncontrollable international logistics factors, but will always remain within the stipulated global transit cycle.
All transactions on our website are settled in USD (United States Dollar). All product prices, discount amounts, and order settlement fees are displayed and calculated uniformly in US dollars to ensure consistent pricing standards for global customers and avoid exchange rate differences and settlement deviations.
We provide unified after-sales logistics and refund cycle standards matching our shipping services. We support a 60-day return policy for all eligible products. Customers who meet the return conditions can initiate return applications within 60 days after receiving the goods. After we receive, inspect, and confirm the returned items, the refund will be processed and credited to the original payment account within 5 to 10 working days.
Once your order is shipped, we will update the official tracking information in a timely manner. You can check the real-time logistics status, transit progress, and delivery updates through the order page and tracking number. We recommend customers monitor the shipping progress regularly to ensure smooth package reception.
Customers are responsible for ensuring the accuracy and completeness of their shipping address, recipient information, and contact details. We are not liable for delivery delays, package loss, or return failures caused by incorrect addresses, invalid contact information, or missed reception due to customer personal reasons.
Our Shipping Policy is applicable to all conventional retail orders. We do not provide expedited shipping services. All global orders follow the unified 6–12 days delivery cycle to ensure stable service quality and standardized logistics experience for every customer worldwide.
We reserve the right to update and optimize this Shipping Policy in accordance with business adjustments, logistics channel upgrades, and international trade rule changes. The latest policy version will be published officially on our website. Continued use of our website and placement of orders constitutes recognition and acceptance of the updated shipping terms.
If you have any inquiries regarding order processing speed, global transit time, free shipping rules, refund cycles, or logistics related issues, please contact our official customer service team. We will provide accurate and professional answers and support for all your concerns.